Saying the iGaming industry has changed over the years is an understatement. A better way to describe it would be to say it has raced forward in leaps and bounds, propelled by technological advancements and regulatory changes. A result of this growth is that it has reshaped the way people engage with online casinos, sports…

Saying the iGaming industry has changed over the years is an understatement. A better way to describe it would be to say it has raced forward in leaps and bounds, propelled by technological advancements and regulatory changes. A result of this growth is that it has reshaped the way people engage with online casinos, sports betting, and digital gambling platforms.
Giuseppe Faraone, a respected author and gambling expert at CasinoTopsOnline, has his opinions about this. Here, he shares his insights on how the industry is evolving and what the future holds.
First, the Digital Transformation of Gambling
The revolution of gambling can be traced to the rise of modern technology in online casinos and digital betting platforms. “Modern technology has played a massive role in the growth of iGaming. With the advent of live dealer games and AI-powered gaming experiences, it’s only right to say the industry has stepped into the future,” Faraone explains.
Beyond that, even mobile gaming has been a key driver in this transformation. With smartphones becoming more advanced and widely available, players now enjoy seamless gambling anywhere and anytime. “Mobile compatibility is no longer an option; it’s now a necessity. This recent feature spares gamblers the need to visit land-based casinos because they can now play their favourite casino games on mobile devices from the comfort of their homes,” Faraone notes. “Operators that optimise their platforms for mobile users have a clear edge in the industry.”
More Progress Achieved in the iGaming World
According to Giuseppe Faraone, the digitalisation of the gambling industry was just the beginning. It further resulted in the following changes and trends.
The Rise of Virtual Reality (VR) and Augmented Reality (AR)
One exciting development is the integration of VR and AR into iGaming platforms. These technologies enhance player immersion and make online casinos feel more like their brick-and-mortar counterparts. With this, it has gone beyond simply using your mobile device to play your favourite casino games on the go. All you need to do is put on your VR goggles or headsets, and you’re immediately transported into a real-world gambling room.
“We’re seeing virtual casinos where players can walk around, interact with dealers and even chat with gamblers in real time,” Faraone says. “This level of engagement is something we could never have imagined just a decade ago.”
In other words, the possibilities of these technologies are endless. With VR and AR, players can enter virtual casinos, interact with avatars and feel like they are physically present at a table. Even sports betting could experience a revolution, with virtual stadiums for bettors to watch their favourite teams or players.
Responsible Gambling and Player Protection
As the industry grows, so does the need for responsible gambling initiatives and player protection. Many operators now implement self-exclusion programs, deposit limits, and real-time monitoring to prevent gambling addiction.
“Responsible gambling is at the core of sustainable iGaming growth,” Faraone emphasises. “Operators need to ensure that players enjoy themselves in a safe, controlled environment.” This focus on responsible gambling ensures players can maintain control over their habits and have an overall positive gambling experience.
Furthermore, the conversation surrounding mental health and gambling has become more important than ever before. Online gaming platforms are incorporating mental health initiatives into their responsible gaming programs. They no longer focus only on gameplay limits but also on mental well-being.
To that end, many casinos now offer the following mental health initiatives and responsible gambling resources to support players:
- Self-exclusion Programs: Allows players to take breaks from gambling. This practice limits their access to gambling accounts for a set period.
- Deposit Limits: Enables players to set a limit on the amount they can deposit in a certain timeframe. Doing so helps them control spending.
- Real-time Monitoring: Tracks player behaviour to identify risky gambling patterns and prompt necessary actions.
- Mental Health Support: Online casinos are now partnering with counselling services, hotlines, and self-help tools. These protocols serve to offer players professional assistance whenever needed.
Faraone believes that mental health support is an increasingly important aspect of iGaming. “As the industry grows, we need to prioritise player protection. A casino that supports mental health and provides resources for players struggling with addiction will thrive in the long run.”
Cryptocurrency and Blockchain in Gambling
The introduction of blockchain technology and cryptocurrencies has added another dimension to gambling. Many online casinos now accept Bitcoin, Ethereum, and other digital currencies. This allowance provides players with greater security, anonymity, and faster transactions.
Faraone asserts, “Blockchain is a game-changer that offers transparency and fairness. By doing so, it ensures that games are provably fair and that players have full control over their funds.”
Furthermore, smart contracts have started becoming more popular in the iGaming sector. These smart contracts automate payouts and enforce fair play, ensuring games are free from human tampering. As a result of these advancements, trust between players and operators has increased, making online gambling safer than ever before.
Artificial Intelligence and Machine Learning
AI and machine learning have become the next big thing, having made significant strides in recent years. “AI helps operators understand player behaviour based on betting patterns. Based on this information, it offers tailored promotions and responsible gambling measures, and it even helps detect potential fraud,” says Faraone. “The goal is all about creating a safer and more engaging environment for players.”
AI-driven chatbots have also improved customer support, providing instant assistance and reducing response times. With AI’s ability to analyse massive amounts of data, the industry is set to become even more efficient and player-friendly.
We can see the applications of AI within the iGaming world in several ways, including the following:
- Personalised Game Recommendations: Algorithms analyse player preferences and gaming habits to suggest games that match their interests. This ensures players remain engaged and always have a library of games suited to their tastes.
- Customised Promotions & Bonuses: Players no longer have to endure generic promotions. AI now allows casinos to offer targeted bonuses and rewards based on individual playing styles. A player who enjoys slot games may receive free spins, while a poker enthusiast may get tournament tickets.
- Fraud Detection and Security: Artificial intelligence helps prevent fraud, identity theft, and money laundering. It does this by analysing betting patterns and identifying suspicious behaviour in real time.
- AI-powered Customer Support: AI-powered chatbots now provide instant, 24/7 assistance. They answer frequently asked questions and resolve issues without the need for human intervention. This significantly improves response times and customer satisfaction.
According to Faraone, AI is set to play an even greater role in the future, “We’re moving toward an era where AI can anticipate player preferences before they even realise them. This level of intelligence will make gaming much more enjoyable and exciting for everyone involved.”
Live Streaming and eSports Betting
One of the fastest-growing segments within iGaming is eSports betting. As competitive gaming gains global recognition, more players have begun wagering on eSports events. Faraone says, “eSports betting is booming and live streaming platforms like Twitch and YouTube have fuelled this trend. These sites allow fans to engage with their favourite teams and players in real time.”
eSports events like League of Legends and Dota 2 attract millions of viewers. These viewers are also interested in placing wagers on the outcomes of these games, i.e. esports betting. Thanks to live streaming, fans can witness high-intensity matches while simultaneously placing live bets. With the advent of live betting, players can place wagers as a game unfolds.
“This real-time interaction with both the game and other fans is what sets eSports betting apart.”
The Social Side of Online Gambling and Integration With Social Media
The added social aspect of gambling at online casinos has gained massive popularity because it blends conventional casino games with social interaction. These platforms allow players to connect, compete and share experiences without real-money stakes.
“The social element of gambling is becoming just as important as the gameplay itself,” says Faraone. “People want to share wins, challenge friends and be part of a community.”
Here are some of the different ways in which casinos have added social aspects to their sites:
- Friend challenges and leaderboards.
- Social media sharing and engagement.
- Avatars and custom profiles.
- In-game chat and emojis.
- Guilds and team play.
The fusion of gaming and social media will show that online gambling is about connection as much as it is about entertainment.
The Future of iGaming
With continuous technological advancements and increasing market demands, the future looks promising. “We are just scratching the surface of what’s possible. Artificial intelligence, blockchain, and virtual reality will keep pushing the industry forward,” Faraone predicts.
The emergence of 5G technology will further enhance mobile gaming experiences. With reduced latency and overall performance efficiency, there will be more opportunities for expansion. “iGaming will no longer be limited to a few countries. We will see new jurisdictions legalise online gambling, further driving growth and innovation.”
Wrap Up
With technological advances and regulatory shifts, the iGaming industry is evolving at a rapid pace. As Faraone aptly puts it, “iGaming is racing forward in leaps and bounds, and there’s no slowing down. The key for operators is to adapt, innovate and provide a safe, enjoyable environment for players.”
As the online gambling industry embraces these changes, it will be exciting to see what the future holds.
2025-06-07 15:10:00